AECOM is committed to integrity, and we adhere to the highest standards of ethics and compliance while delivering excellence to our clients. Our approach to ethical behavior and compliance with local laws and regulations has been recognized by clients and others all over the world.
We are committed to integrity and ethical business practices as we continue to earn our clients’ trust by delivering outstanding customer service and acting ethically in all that we do. Our integrity is guided by our Code of Conduct, which outlines the basic legal guidelines that we must follow and the general ethical principles that will help each of us make the right decisions when conducting business worldwide.
AECOM’s Ethics & Compliance program is a major focal point and integral part of the company’s culture. It encompasses the key elements of ethics and compliance best practices: tone at the top; policies/procedures; training; and assurance.
AECOM’s mandatory Code of Conduct online training is available in 15 languages. In addition, employees are assigned training on evolving areas of compliance, such as anti-corruption laws, on a regular basis. Short training videos, webinars and in-person training sessions are important means of reaching as many employees as possible. The Ethics and Compliance intranet pages have practical guidance in easy-to-understand summaries, Q&A documents and scenarios on a wide range of topics.
AECOM maintains a 24-hour, seven-day-per-week hotline open to all employees, contractors and third parties with extensive language capabilities. All calls or emails are thoroughly investigated and brought to closure, and can be made anonymously. AECOM does not tolerate acts of retaliation against anyone who makes a good faith report of a possible violation, or who participates in an investigation of possible wrongdoing.
AECOM’s audit program has a broad reach and a risk-based approach, ensuring that regular audits take place and that the results are addressed by management. AECOM’s executive leadership team communicate regularly and directly about the importance of integrity to all AECOM employees worldwide. In addition, AECOM leaders regularly communicate about ethics to their employees. Each geography and business line has an ethics and compliance committee chaired by the head of that business that reports quarterly to the Global Ethics & Compliance Committee regarding relevant issues.